If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thank you.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I have included the first and last bills only however there has been one every week or two since this started (I’m happy to provide those as well). I do not want to be harassed by this company anymore and this bill should be obsolete and is not valid. They have noted on every bill (that started 8/26/22) that they have a new billing team, which I am guessing is not privy to the previous arrangements or offers they previously had (hence waiting over a year to send a bill). I never once had any communication with this company after this visit and very swiftly decided this was not for me. Now, again, they have a new billing team that started to send me bills over a year after the visit. Not only was the consultation in bad taste but it is a very new procedure that I was only interested in hearing about because I was eligible for the free consultation. I am now, over a YEAR later, being billed and harassed for this service that shouldn’t be billed at all. I went into Serenity Mental Health Centers for a “free consultation” on. The company offers access to accredited psychotherapists for counseling sessions and high-quality mental health coaching on issues such as anxiety, stress.
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